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Lesson 1 of 5 · Getting reviews

Ask every happy customer

Illustration for Reviews & Reputation

What it is

Ask right after a job goes well, with a direct review link sent by text or email.

Why it matters

Most happy customers will leave a review if asked at the right moment with an easy link.

✓ Good example

A text 30 minutes after the job: 'Thanks Sam! Would you share a quick review? [link]'

✗ Common mistake

Waiting for reviews to arrive on their own.

You pass when: You have a review link and send it after every completed job.